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Can companies still call if your number is on the do not call list?

I have a company claiming that I agreed to sign up for their 21 day trial, and that I gave them my account information. I never give out that information over the phone expecially to a company I don't know. Now they are refusing to refund my money for their membership. I never even went to their website til I saw the charge on my account. So how do I get my money back? My number is on the do not call list so can they get in trouble for calling me?

Public Comments

1. The national do not call registry only applies to unsolicited telephone calls. So, if you have ... say phone service through AT&T, even though you are on the do not call list, AT&T can still call you. However, Verizon could not call you, unless of course you had phone service through them. So, since you apparently have some sort of business going on between the two of you, the company probably did not violate the tennents of the Do not call registry. However, all you need to do is tell them, "Take me off your list." And they must remove you. If the company won't refund your money, you need to contact your credit card company or bank right away. You can usually dispute credit card transactions that are up to 90 days old, but for debit card and check transactions you have just 30 days to dispute the debt. Any correspondence you send to either the company or your bank, needs to be sent certified letter, return receipt. Keep a copy for your records.
2. If somebody charged something to your account without your permission, then you are generally not liable. If their customer service won't refund the money, then you should contact your bank or credit issuer. They'll walk you through what you have to do -- generally fill out a form and get a new card with a different account number. As far as the do-not-call lists, if you have an account with them that is generally implicit permission to receive calls from them, but this case sounds more along the lines of identity theft than a company calling you when it's not supposed to.
3. Go and file a claim with your card company. Have all the details, dates phone numbers and who you talked to. Good Credit card companies are usually good about this. There is a law that says if they, (telemarketing companies) are told not to call and they keep doing it they can be sued in small claims court. Keep records of when they called and ask the caller nicely for their name make a note of it, then politely tell them to take you off the call list. If they keep calling then take them to court. They usually just pay because it's cheaper than sending out a lawyer. I think it's $1300 but I'm not sure of the ammount.