List Only - where is the best place to complain about an apartment complex?

where is the best place to complain about an apartment complex?

I live in the presidential towers in Chicago, part of waterton residentials.. i think it's a pretty big company since they have apartment complexes all across the US. I just want to complain about their horrible customer service and explain my experiencei had while living there. Where is the best place to complain about something like this?? better business bureau?? and if i do, will it even do anything? (i've heard that if a business gets enough bad reviews from the better business bureau, they have to be shut down or something..)

Public Comments

You heard incorrectly. The Better Business Bureau has no such powers. The BBB has more of an 'intermediary role' than anything else. It forwards complaints it receives to the business in question. "Horrible customer service' is not any reason to put a company out of business. However, if you want to write a negative review, you can do so at the supplied URL.
The BBB won't get involved with something like this, they handle business disputes. Track down the owner of that building, cry the blues to them.
your complaints probably will produce nothing-----you could always do an article in the newspaper - it'll cost you and be careful of liability
My name is Nina and I am the Leasing Manager for Presidential Towers. I am concerned about your experience and would like to offer my personal assistance. Please call me at 312-902-2005 to discuss this.