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Who do I call to complain about a Local Employment Security Commission office in NC?

I know someone that has been trying to get unemployment since Feb. He has been approved and they keep saying its in the mail and still nothing. We have went up there about 30 times for them to say there were missing paperwork. We have went twice in 2 weeks and have made multiply calls. Who can I call besides the local office in my town? There shouldn't need to be a appeal. He was already approved. We just called them back and once again they are saying he is missing paperwork. But we were just there friday and signed some stuff.

Public Comments

1. If you need to appeal a NC unemployment claim the phone number for that is 919-707-1060.